Additional troubleshooting Depending on your printer model, one or more of the following tasks might resolve the scanner issue. All I remember is that the drivers were not enough to access all the functionality of the machine. We were disconnected and the message reappeared soon after. If the problem is not solved, the head s will have to be replaced. I like this printer better than the new ones because the new ones have smaller ink wells and the cartridges generally cost more. Scanner failure – crisot.

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Privacy Policy Terms of Use. Allow the print head to dry for a few hours at least or longer if needed! I used to have this problem, it was because the amperage to the power supply was too low or something. Answer questions, earn points and help others Answer questions.

I do not have the access to call to that number. To remove the actuators for inspection, carefully rotate the paper pickup feed wheels while pulling upward on the L-shaped actuator compare the 2 actuators, or compare them with actuators from a comparable machine that is in working order.

The scanner failure message is apparently just a defect with the printer that HP fails to recognize. I will assist you in resolving the issue Sebastian 3: I hope this helps.


I do not think they would respond to one printer. OK from the HP link bert gave i was able to find out what the np are, where they are and how to clean them.

HP OFFICEJET D | FixYourOwnPrinter

Thank you – Anonymous. Here are the correct steps: I have repaired this printer many times and actually love the printer. Guys, don’t just DUMP the d in a landfill. Europe, Middle East, Africa. If you let the smoke out of a component, chances are it will not work again. Instead it would just fax the doc straight from whatever application you are using word, excel, etc.

David, I am sorry we are not authorize to provide the information. Don’t know why it works but am not going to question it.

After completely cleaning the whole park unit it was deep in ink that turned to gel and cleaning the sensor, the printers worked fine. Posted on Dec 07, That may be why the printer continues to print black sdan poorly. I am wondering if the power supply “brick” has issues. When I try to copy a picture the print from the machine comes out with a blue cast to it. I really dont use the scanner, so i was wondering if there is a way to disable the scanner to I print with no problem.


You can’t post answers that contain an email address. The D has a officejdt printhead for each color.

Hp officejet d135 displays message scanner failure. Would a new driver help?

My name is Irving. Please enter a valid email address. Thank you for your time.

Try and scah me that the hundreds of posts you find when searching “d printer scanner error” is all a big coincidence Reconnect the power cord – preferably to an wall outlet that isn’t shared via a power strip or other multi-outlet adapter.

I still love me all in one, but was ready to toss it out the window due to the scanning problem.

HP officejet d135

Unable to scan, copy, or send a fax ‘ or ‘ Scanner System Failure ‘ error displays. If the modem fails, remove it. I posted a few minutes ago from my email and find that I am behind the times