None of the original formatting will be maintained. Please use the product number and serial numbers of the new product to validate warranty status. It matches the product: In reply to Nyima Yonten’s post on June 14, Please try again shortly. Choose ‘Refresh’ to update the list.

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The serial number provided does not match the previously selected product. This site in other languages x. Did this solve your problem? Scan to PDF front panel button press will open to this window if Prompt for these save options at time of scan is selected in the save options. In reply to P.

HP Scanjet G3010 Not working after Windows 10 Upgrade

This page requires Javascript. Dear Niyma Yonten, Thx for the response. The Virtual Agent is currently unavailable. Launch Windows Explorer in the save location after saving the file s.

HP Scanjet G3010 Photo Scanner

I suggest you to the suggestion provided in the HP support website and check if it helps. Create one file per scanned page when choosing a multi-page file format. Learn more about HP’s privacy policy.


I suggest you to uninstall the HP Scanjet G Photo Scanner from the Device Manager and then try to reinstall the scanner driver in compatibility mode. Check if it helps.

To assist you to better, please provided us g3100 information below: Europe, Middle East, Africa. Resolution ppi when scanning a document as an image: Nyima Yonten Replied on June 14, Europe, Middle East, Africa. Sivaswami Replied on June 14, HP encountered an error while trying to scan your product.

HP Scanjet G Scanner – Product Specifications | HP® Customer Support

No software or drivers are available for this product with the selected operating system. The name that appears on this button will change to match the selection in the Scan to: Sivaswami Replied on June 9, The list of all available drivers for your product is shown above. The OCR software will arrange the text as columns or frames.

Thus, the warranty has been removed from this product.


HP Scanjet G Not working after Windows 10 Upgrade – Microsoft Community

Asia Pacific and Oceania. Please wait while we process your request.

Product has been exchanged: This could take up to 3 minutes, depending on your computer and connection speed. Please try again shortly.

When checked, the scanning software will attempt to crop the scan cutting out any extra white space and TMA scanning hardware present on the lid.

Please give me a solution rather than asking me to Purchase a 3rd party software which you can not guarantee. This setting is where the default base file name is specified for scans initiated from the front panel Scan to PDF button. I suggest you to check sxnajet your computer is compatible for installing Windows Then follow the instruction to uninstall the driver.