Javascript is disabled in this browser. Once a logon account is registered and you have enrolled a fingerprint in the access manager, you can use your fingerprint to log into those applications and web sites. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Find new device drivers if you changed operating systems. Europe, Middle East, Africa. I would suggest complete reinstallation of windows All forum topics Previous Topic Next Topic.

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Navneet Anand Replied on September 9, Message 3 of 9.

Validity Fingerprint Sensor in windows 10 not working – HP Support Community –

Don’t avlidity as I’ll be glad to help, however, to provide an accurate resolution, I need a few more details: Select the Driver tab. Even had DigitalPersona jump up in front of the login to setup some additional fingerprints I would like to take a moment and thank you for using this forum, it is a great place to find answers.

You will have to locate and purchase a third party security program. HP Pro Book G2.


How does HP install software and gather data? Message 2 of 9. Go to the location where you had saved your downloaded setup files of the drivers and right clickthen select Properties. Digital Persona application software for 64 bit Vista and Windows 7.

All forum topics Previous Reeader Next Topic. CyclingSmithslet me elaborate what I did. The installer rewder disappears then you have to go in and manually update the driver. Glad to know that you were able to fix the issue: If there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware.

Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off.

Tell us about your experience with our site. Restart the PC and try to set up the simple pass again. MoonSpot Created on June 8, If the issue persists, check the steps listed here: If the issue persists, we fingerprinr be happy to help. You might need to reinstall the Fingerprint Reader software.

I haven’t really tried any alternative. Follow the steps below to install or update the fingerprint sensor drivers or security applications.

Validity sensor drivers for VFS PID_ for windows 10 64bit – Microsoft Community

Based on the model number that you have provided, there are no Windows 8. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.


Can you please help me with this? Just want to clarify, initially I upgraded windows 7 professional to windows 10 pro after that I did refresh this PC.

Vaidity Sensor, Windows 8.1 Pro Biometric doodads

One for the FP reader and the validity software to register your fingerprints. Once a logon account is registered and you have enrolled a fingerprint in the access manager, you can use your fingerprint to log into those applications and web sites.

If you have any concerns, let us know. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer. You must install the legacy driver in compatibility mode.