If I only have a mac computer and save the downloaded files to my usb. Posted on Feb 08, Do you have a copy of the PCtools software? Of course we recommend using Janome software but you can indeed use other software programs. Select the designs you want to receive. When i switch it on,it displays an error Raise presser foot and needle bar, then turn power on again what is the remedy Dec 14, Janome Sewing Machines.

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Your answer needs to include more details to help people. I think it may be trying to format the card which is necessary to create the file folders in which you save the designs you wish to open at the MC Turn the power switch ON again and check that Version 1.

We will receive it and write it into the My Designs folder that was written on your hard drive when Customizer isb installed. I went back to the dealer and had the bobbin assembly Hi i have janome us craft e but my problem is in the software of it. November 14, at 4: Also please check the size of the design. Because 1000 am trying to fetch a picture or design from somewhere then i will find it with a certain background then i tried alot but finally i have failed to remove it.


Now rename the design, open the flash memory menu and in the right hand pane you should see your usb flash drive, if it’s the only one you have connected all well and good, if not click on each flash drive to find the correct one.


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You can’t post answers that contain an email address. February 28, at December 5, at 2: Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help 111000 resolve this issue over the phone in a minute or two. ATC card memory error Do you want to delete damaged or unwanted data? December 9, at Have you asked your local Janome dealer for assistance? The series manual is listed in my site.


My Janome product including machines and accessories that I have purchased. November 13, at Ask a Question Usually answered in minutes! The Built-in Memory is the default. There is a sensor that is easily adjusted.


It could just be a small step you are missing and we cant see that on a blog comment forum. Then, add the JEF file to the stick and transfer otto the machine. Pretty much everything in my life is seen through the eyes of a passionate sewer! Products Inspire Learn Blog. It’s not an expensive program, and frankly, you don’t NEED it if you have Embird, which does all Customizer does plus more.

A check mark will be placed in the check box indicating these designs are selected.

It could be a number of reasons from incorrect format; design too large for the hoop; USB stick not formatted in the machine first? I have the E Janome Embroidery Machine. The ‘L’ shaped piece is a flag that goes between two sensors when the foot is raised and can be rotated left and right about 10 degrees.

You could contact the Software Helpline Ext